Shipping Policy

- Orders delivered within the **United States are fulfilled and shipped from our U.S. domestic inventory**.
- Orders delivered to other supported countries and regions are fulfilled and shipped from **China**.

We ship to many international destinations, but availability may vary because of carrier limitations, sanctions, product restrictions, or local import rules. We may decline or cancel an order if we cannot lawfully or reliably deliver it.
 

- In-stock U.S. orders normally ship within 1–3 business days after payment authorization.
- In-stock orders fulfilled from China normally ship within 3–5 business days after payment authorization.

Business days exclude weekends and public holidays at the applicable fulfillment location. Personalized, pre-order, back-order, wholesale, and high-volume orders may require additional time, which will be disclosed or agreed separately. An order confirmation does not mean that the order has shipped.
 

- United States: approximately 5–7 business days;
- Canada, United Kingdom, European destinations, Australia, and New Zealand: approximately 7–20 business days; and
- other supported destinations: approximately 10–30 business days.

These are good-faith estimates and not guaranteed delivery dates. Customs review, peak seasons, weather, carrier disruptions, remote-area delivery, public holidays, incorrect addresses, and events beyond our reasonable control may cause delays. A materially different estimate displayed on a product page, at checkout, or in the order confirmation will control for that order.
 

Available shipping methods and charges are displayed at checkout before payment. Promotions for free or discounted shipping apply only under their stated conditions.

When available, tracking information will be sent after dispatch. Tracking may take several business days to update, especially while an international shipment moves between carriers or through customs.
 

U.S. domestic orders do not involve customer import clearance. For orders delivered outside the United States, unless checkout expressly states that duties and taxes are included, the recipient is responsible for import duties, VAT/GST, customs clearance, brokerage fees, and other destination charges.

Customers are responsible for confirming that scissors and replacement blades may be lawfully imported, possessed, and used in the destination country. If a shipment is refused, abandoned, or returned because charges are unpaid or import requirements are not met, actual outbound shipping, return shipping, customs, and handling costs may be deducted from any refund where permitted by law.
 

Review the shipping address carefully before ordering. Contact nelsoncut8@gmail.com immediately if a correction is needed. We cannot guarantee changes after fulfillment starts and are not responsible for delay or loss caused by inaccurate customer-supplied information.

If tracking shows “delivered,” please check with household members, neighbors, the carrier, and the local delivery office, then contact us for assistance. A delivery scan is not automatically conclusive where applicable law provides otherwise.
 

Report visible damage, missing contents, or an incorrect shipment promptly and preferably within seven calendar days after delivery. Keep all packaging and provide photographs of the shipping label, exterior and interior packaging, and product.

For a shipment that appears lost, contact us after the estimated delivery window has passed. We may need reasonable time to investigate with the carrier before providing a replacement or refund.

We will ship within the time stated on the product page, at checkout, or in the order confirmation. If we cannot ship within the promised time, we will provide a revised estimate and, where required by law, offer the choice to accept the delay or cancel the unshipped order for a full refund.